Email Continuity is included with the Email Gateway Professional and Email Gateway Enterprise Plans. Once you have completed the basic account setup which includes defining your destination mail server and updating your MX records, your next step is to configure the Email Continuity Service.


Initial Account Setup

Configuring Users




Defining Users


Each of your users should have a corresponding account configured in the Admin Interface. If you don't configure individual user accounts all of the emails will be delivered to your catch-all account.




Add User



Add Email User Dialog Box






New User Email Notifications


Once you have added users they are emailed their usernames and passwords to the Email Continuity Portal - https://app.continuityemail.com





Admin Portal


To access your Email Continuity login to https://app.continuityemail.com, the portal can be accessed from a browser, tablet or mobile device. 




Webmail Interface