Email Continuity is included with the Email Gateway Professional and Email Gateway Enterprise Plans. Once you have completed the basic account setup which includes defining your destination mail server and updating your MX records, your next step is to configure the Email Continuity Service.
Initial Account Setup
- Configure Destination Server
- Configure MX Record in DNS
- Add SPF Record in DNS
- Add User Accounts
- Send a test message to your new user
- Login to https://app.continuityemail.com verify receipt of the message
- Send test message
Each of your users should have a corresponding account configured in the Admin Interface. If you don't configure individual user accounts all of the emails will be delivered to your catch-all account.
Add Email User Dialog Box
New User Email Notifications
Once you have added users they are emailed their usernames and passwords to the Email Continuity Portal - https://app.continuityemail.com
To access your Email Continuity login to https://app.continuityemail.com, the portal can be accessed from a browser, tablet or mobile device.